For hairdressers I feel burnout is always lurking, waiting for you to stop paying attention, so I think learning what self care you need and getting good with boundaries is something worth working on alongside your hair skills.
What Hayley is doing is transformative for the individual, the salon and their clients. Looking after the core of the business, it's people, is without a doubt the way modern hairdressing should evolve. Hayley is leading the way in the UK in the most lovely way