Terms and Conditions

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Terms and Conditions of
The Resilient Hairdresser

Online courses

All courses are non refundable.


121 coaching

Appointments are to be paid for when booking. I take payment through stripe. 48 hours notice required for cancellation. I will happily refund you if you cancel within this time frame.


Live workshops

£100 deposit is required on booking. Balance to be paid one month before workshop date. At this point there can be no moving of the date or refunds.

I take secure payment through stripe.

Any travel and hotel bookings to be booked with cancellation option.

Petrol costs will be added when it is longer than a one hour drive for me based on Google maps.

If for any reason I need to reschedule due to sickness etc I will do my best to give you as much notice as possible and reschedule for a date that suits you.


Single tickets for online events

Non refundable

Hayley's Signature